2008 trädde den nya fjärrvärmelagen (SFS 2008:263) i kraft. Den ger möjlighet till insyn i fjärrvärmeverksamheten genom att ställa redovisningskrav på fjärrvärmebolagen. Vid förändring av avtalsvillkor som är till ensidig nackdel för kunden, har denne rätt till förhandling kring villkoren.
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